Adrienne Warner

Assistant Professor

First Year Experience Librarian

Learning and Outreach Services

Contact Information

  • Centennial Library L260
  • (505) 925-9689


Curriculum Vitae

Adrienne Warner is the First Year Experience Librarian and a Learning Services Librarian. She has held previous positions in the college and before coming to UNM in 2014, she worked in the Albuquerque public library system. Her research interests include chat reference, library space orientation, and belonging. 

Select publications:

Dineen, R., Ilett, D. & Warner A. (forthcoming), Teaching communities: Engaging with students in extracurricular programs on campus.

Warner, A., Cargas, S. & Johnson, S. (2023). “Display of plenty: Addressing food insecurity on campus.” In Unframing the Visual: Visual Literacy Pedagogy in Academic Libraries and Academic Spaces, edited by Maggie Murphy, Stephanie Beene, Katie Greer, Sarah Schumacher, and Dana Statton Thompson. Chicago, IL: Association for College & Research Libraries Press. (60% acceptance rate).

Dempsey, P., Warner, A., Lux, V. & Rich, L. (2022). “On the origin of queries: Where chat reference questions begin.” Internet Reference Services Quarterly, 26(2).

Hurley, D. A. & Warner, A. (2022). “Does proactivity drive use? Understanding growth in chat reference services.” Public Services Quarterly.

Preprint  Warner, A. & Hurley, D. A. (2021). “Does the READ Scale work for chat?: A review of the literature.” Evidence Based Library and Information Practice, 16(3).

Warner, A., Hurley, D.A., Wheeler, J. & Quinn, T. (2020). “Proactive chat in research databases: Inviting new and different questions.” Journal of Academic Librarianship, 46(2). https://doi.org/10.1016/j.acalib.2020.102134

Warner, A. (2019). “Sliding across the database divide with proactive chat help.” In the Library with the Lead Pipe. http://www.inthelibrarywiththeleadpipe.org/2019/proactive-chat/